Privacy Policy
Last updated: 4 November 2026
1. Who we are
This website is operated by Dr. Tree (SMC-Private) Limited (“Dr. Tree”, “we”, “us”), a company incorporated in Pakistan.
2. Information we collect
When you submit an inquiry or service request, we collect the information you provide: your name, phone number, email address (optional), inquiry type, city or service location, the product or service of interest, and your message.
Like most websites, our hosting server may automatically record technical information such as IP address, browser type and the pages visited, for security and maintenance purposes. This website does not use advertising or tracking cookies.
3. How we use your information
- To respond to your inquiry and provide information about our products and services.
- To arrange, schedule and deliver services you request.
- To protect the website against spam and misuse.
We do not sell your personal information.
4. Sharing of information
We share your information only with staff and service providers who need it to handle your inquiry (for example, our website hosting and email providers), or where required by law.
5. Data retention
We keep inquiry information only for as long as needed to respond to you, provide services and meet legal or accounting requirements. Inquiries that do not lead to an order or service are normally deleted within two years.
6. Your choices
You may ask us to access, correct or delete the personal information you have provided by contacting us at info@drtree.net.
7. Security
We take reasonable measures to protect information submitted through this website. However, no method of transmission over the internet is completely secure.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
9. Contact
For privacy questions, contact Dr. Tree (SMC-Private) Limited at info@drtree.net.